Shipping & Returns
Shipping
Wind Caddy orders are processed and shipped as quickly as possible after purchase.
Shipping charges, when applicable, are displayed at checkout before you complete your order. Delivery times may vary depending on the destination and shipping carrier.
Once your order has shipped, tracking information will be provided when available.
Please make sure your shipping address is complete and accurate before placing your order. Wind Caddy is not responsible for delays or delivery problems caused by incorrect or incomplete shipping information.
30-Day Returns
We want you to be happy with your Wind Caddy purchase.
Returns may be requested within 30 days of delivery. To qualify for a return, the product must be unused, unopened, and in its original condition and packaging.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Original shipping charges are non-refundable.
Damaged, Defective, or Incorrect Orders
If your Wind Caddy arrives damaged or defective, or you receive the wrong item, please contact us as soon as possible.
Include your order number, a brief description of the problem, and photos of the product and packaging when appropriate.
We’ll review the issue and arrange an appropriate replacement or refund.
Refunds
Once your return is received and inspected, we will process your refund to the original method of payment. Please allow 5-10 business days for the credit to appear on your statement, depending on your financial institution.
Contact Us
If you have any questions regarding our shipping and returns policy, please reach out to our customer support team at wind.caddy.26@gmail.com. We are here to help!